Contents: - 

UNIT-1 

INTRODUCTION AND HUMAN RESOURCE PLANNING

MEANING

SCOPE

1. Organisational Objectives

2. Functional Objectives

3. Personal Objectives

4.  Societal Objectives

FUNCTIONS

(1) Managerial Functions

(2) Operative Functions

ORGANISATION OF HR DEPARTMENT

OUTSOURCING

ROLE OF HR MANAGER

1. Fairness and Firmness

2. Tact and Resourcefulness

3. Sympathy and Consideration 

4. Knowledge of labour and other terms

5. Broad Social Outlook

6. Academic Qualifications

POLICIES OF HR

Why Adopt Policies

Formulating Policies

HRM and HRD a Comparative Analysis

FEATURES OF HRM

1. People-oriented

2. Comprrehensive function

3. Individual-oriented

4. Continuous Function

5. A Staff Function

6. Pervasive Function

7. Challenging Function

8. Development-Oriented

1. Training and Development

2. Organisation Development

3. Job Design

4. Human Resource Planning

5. Selection and Staffing

6. Personal Research and Information Systems

7. Compensation/Benefits

8. Employee Assistance

9. Union/Labour Relations

How HR makes an Impact?

THE CHALLENGE OF HR

Aims

The HRM practices in India are as follows:

1. Motivating the Workforce

2. Managing People

3. Competency Development

4. Recruitment and Training

5. Trust Factor

6. Work Life Balance Factor

7. Attrition/Retention of the Talent Pool

8. Bridging the Deand Supply Gap

HUMAN RESOURCE PLANNING 

Definition

Objectives

Need for Human Resource Planning

BASIC CONTENTS OF  RECRUITMENT

PLACEMENT AND ITS SIGNIFICANCE

INDUCTION AND ITS SIGNIFICANCE

WHAT IS JOB ANALYSIS?

IMPORTANCE/BENEFITS/OBJECTIVES/USES OF JOB ANALYSIS

WHAT IS JOB DESCRIPTION?

JOB SPECIFICATION

JOB EVALUATION

Significance of Job Evaluation

THE PROCESS OF HUMAN RESOURCE PLANNING

1. Business Strategic Plans

2. Resourcing Strategy

3. Scenario Planning

4. Demand/Supply Forecasting

5. Labour Turnover Analysis

6. Work Environmental Analysis

7. Operational Effectiveness Analysis

Resourcing Strategy OR Strategic Planning

SCENARIO PLANNING

DEMAND FORECASTING

FACTORS AFFECTING HR DEMAND FORECASTING

GLOBALIZATION

IMPACT OF GLOBALIZATION ON HR

UNIT-2

HUMAN RESOURCE DEVELOPMENT

RECRUITMENT 

Process of Recruitment

Sources of Recruitment

SELECTION

Definition of Selection: : Process of Differentiating

What is Selection Process?

WHAT IS PLACEMENT?

WHAT IS INDUCTION?

Purpose of Induction

Induction Process/Practices

What are the Contents of Induction Programme?

HUMAN RESOURCE DEVELOPMENT

Concept

Explanation

Training

Meaning and Purpose of Training

Purpose

Significance

Types of Training

Difference between Training and Development

Need for Training

Organisational Analysis

Job Analysis

Individual Analysis

CAREER DEVELOPMENT

Factors for Career Development

OBJECTIVES OF CAREER PLANNING

Job Analysis

Purpose of Job Analysis

Job Description

Job Design

Job Specification

Importance of Job Satisfaction

Motivation

FACTORS AFFECTING MOTIVATION

Workplace Culture

Workplace Education or Learning

Motivation Theories

What is Employee Training and Development?

Typical Reasons for Employees Training and Development

General Benefit form Employees Training and Development

What is career Planning and Development?

Career Planning Process

Benefits of Career Planning

SUCCESSION PLANNING

Definition

Description

EMERGING TRENDS IN HUMAN RESOURCE MANAGEMENT

*Technology

*Involvement of  the Employee

*Contingent in HRM

HUMAN RESOURCE INFORMATION SYSTEM

Basic Functions of HRIS

Importance of HRIS

Benefits of HRIS

Plan the Project in Advance

Implement in Phases

Decide Upon an Implementation Team

Implement Employee Self-Service Early

Optimize the Roll-Out

Drum Up Enthusiasm

Respond to Feedback

UNIT-3

PERFORMANCE MANAGEMENT

WHAT IS PERFORMNCE APPRAISAL?

WHAT IS POTENTIAL APPRAISAL?

Potential Appraisal

Techniques of Potential Appraisal

Self-Appraisal Form

Appraisal Process

Gauging Employees Potential for Management Position

Difference between Performance Appraisal and Job-Evaluation

Objectives of Performance Appraisal

Appraisal of Employees Serves Several Useful Purposes

Feedback

Compensation Decisions

Personal Development

Training and Development Programme

Transfers

Promotions

Improve Supervision

Process of Performance Appraisal

Communicating the Standards

Measuring the  Actual Performance

Comparing Actual with Desired Performance

Discusssing Results

Decision Making

What is 360-degree Feedback?

Benefits of Feedback

Difficulties of the Approach

Methods of Performance Appraisal

Performance Appraisal Techniqes

DEMOTION

Causes of Demotion

Conditions for Demotion

TRANSFER

Types of Transfers

Transfer Policy

SEPARATIOIN

ABSENTEEISM

Rate of Absenteeism

Causes of Absenteeism

Measures to Control Absenteeism

LABOUR TURNOVER

Measurement of Labour Turnover

Causes of Labour Turnover

Measures to Reduce Labour Turnover

MEANING OF COMPENSATION

Objectives of Compensation

What is Wage and Salary Administration?

Objectives of Wage Administration

Objectives of Fringe Benefits

What is Incentives Wage Plan?

Benefits of Incentive Compensation

Methods of Wage Payments

Piece Wage

Types of Incentives Plans

Halsey Plan

Rowan Plan

Taylor's Differential Piece Wage Plan

Beadeaux Point Premium Plan

Factors Influencing Wage Structure

Factors Influencing Wage and Salary Structure and Administration

Bonus and Incentives

Types of Incentives

QUALITY OF WORKING LIFE (QWL)

Origin and Development of QWL

Areas of Quality of Working Life

Approaches to Improve QWL 

Concept of Quality Circles

Mission of Quality Circles across India'

Organizational Structure

UNIT 4

HUMAN RELATIONS

JOB SATISFACTION

WHAT IS MORALE

HEALTH, SAFETY AND EMPLOYEE WELFARE

Health

Safety

EMPLOYEE WELFARE

Employee Welfare Benefits Schemes

Some of Employee Welfare Laws in India

NON STATUTORY BENEFITS

APPROACHES TO LABOUR WELFARE

Policing Theory

Religion Theory

Philanthropic Theory

Paternalistic Theory

Placating Theory

Public Relations Theory

Functional Theory

Social Theory

Inside the Workplace

Outside the Workplace

Duties and Responsibilities of Employee Representatives

EMPLOYER'S RESPONSIBILITIES

Examples of Breaches

Counseling for Effective HRD

Designing HRD

Objectives of HR

Approaches to Human Relations

CAUSES OF GRIEVANCES

What are Employee Grievances?

Grievance Procedure

Types of Grievances

Features of Grivences

Causes of Grievances

CONCEPT OF INDUSTRIAL DISCIPLINE

What is Code of Discipline?

Objectives of the Code

Objectives of Workers' Participation in Management

Empowerment of Employees

Collective Bargaining

Features of Collective Bargaining

WHAT IS HR AUDIT

Meaning 

Objectives of HR Audit

Need for HR Audit

General Business Ethics

INDUSTRIAL RELATIONS

Significance

Objectives

FACTORS REQUIRED FOR GOOD HUMAN RELATION POLICY

PROCESS OF HR AUDIT

1. Briefing and Orientation

2. Scanning Material Information

3. Surveying Employees

4. Conducting Interviews

5. Synthesizing

6. Reporting

AUDIT REPORTS

ETHICS OF HR

Introduction to Business Ethics

Need and Importance of Business Ethics

BUSINEES ETHICS

Features of  Business Ethics

WHAT IS MORALE

HEALTH, SAFETY AND EMPLOYEE WELFARE

Health 

Safety

Employees' Welfare

Non-Statutory Schemes

Counseling for Effective HRD

DESIGNING HRD

Insight 

Motivatiion

New Skills and Knowledge

Real World Practice

Accountability

HUMAN RESOURCE DEVELOPMENT (HRD)

THE CONCEPT OF HUMAN RESOURCE DEVELOPMET

DIFFERENCE  BETWEEN HRD AND HRM

THE NEED FOR HRD

HRD FUNCTIONS

Features of Human Resouce Development

Benefits of Human Resource Development

Features of HRD

Objectives of HRD

HRD Functions

EMPLOYEE MISCONDUCT AND DISCIPLINARY PROCEEDURE

PRINCIPLES OF MAINTAINING DISCIPLINE AT WORKPLACE

Principles

Disciplinary Action Against Employees: Penalties and Punishments

INDUSTRIAL RELATIONS

Significance

Objectives

FACTORS REQUIRED FOR  GOOD HUMAN RELATION POLICY

Individual

Work Group

Work Environment

Leader                               

 

 

 

 

 

 

 

 

 

 

 

 

                             

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               

 

 

 

 

1. UNIT-2 HUMAN RESOURCE DEVELOPMENT, UNIT-3 PERFORMANCE MANAGEMENT, UNIT-4 HUMAN RELATIONS, INDEX