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Total Quality Management 4/e

By Poornima M Charantimath

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ISBN-13: Available on request

Binding: Paperback

Pages: Standard

Language: English

              Total Quality Management is a strategic approach to business driven by top management that looks critically at the products and services a company provides in relation to the processes it employs to create them. It is also focusing on the workforce to ensure that outputs fully satisfy customer requirements. The fourth edition of Total Quality Management comprises 11 chapters which embrace the art of managing all the stakeholders in an integrated approach to achieve excellence. This edition is updated on the changes happening in the industry.

Content:

Quality Concepts

Leadership and Strategic Quality Management

Customer Driven Quality

Management System Standards

Lean Management

Statistical Concepts in Quality

Quality Improvement Tools

Six Sigma Tools and Techniques

Benchmarking

Business Process Reengineering

Business Excellence Models

Title	Total Quality Management 4/e
ISBN-13	—
ISBN-10	—
Publisher / Imprint	Pearson
Binding	Paperback
Edition	1st Edition
Publication Date	2026
Number of Pages	—