Business Communication 2/e.

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ISBN-13: Available on request

Binding: Paperback

Pages: Standard

Language: English

              

Beginning with the epochs of ancient history to the aeons of modern world, communication has been the corner-stone of success. This book, Business Communication, is an effort to take you on a transformational journey and dash; a journey of personal and professional growth for a successful life. This book will help you identify your current level of communicational prowess it will help you become aware of your own communication style and it will equip you with communication techniques to suit various situations. From the common aspects of oral and written communication to the finer aspects of etiquette and decorum, the book is filled with everyday practical examples to help you gather conceptual understanding of communication in all its dimensions.

Content:

Unit I: Oral Communication

Introduction to Communication
Communication in Action
Kinesics (Body Language)
Paralanguage (Voice)
Listening Skills
Unit II: Written Communication

Basics of Written Communication
Written Analysis of Cases
Letter Writing
Memos and Minutes of Meeting
Resumes and Cover Letter
Reports and Proposals
Mechanics of Editing and Proofreading
Unit III: Technology and Communication

Presentation Skills
E-Mail Etiquette
Telephone Etiquette
Unit IV: Succeeding at the Workplace

Organizational Communication
Cross-Cultural Communication
Talking the Talk
Interview Prowess
Corporate Etiquette
Grooming, Clothing and Accessorizing
Ethical and Legal Aspects of Communication
 
            

Title	Business Communication 2/e.
ISBN-13	—
ISBN-10	—
Publisher / Imprint	Cengage
Binding	Paperback
Edition	1st Edition
Publication Date	2026
Number of Pages	—