About the book

Learn to make successful ethic decisions in todayand's complex managerial environment with Ferrell/Fraedrich/Ferrelland's market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 12E. Packed with cases, exercises and simulations, this applied approach uses a proven managerial framework to address overall concepts, processes and best practices associated with top business ethics programs. You clearly see how to integrate ethics into key strategic business decisions. This thoroughly revised edition highlights new legislation affecting business ethics and offers the most up-to-date examples and best practices of high-profile organizations. Twenty new or updated original case studies provide insights into ethical dilemmas.

CONTENTS

Part I: AN OVERVIEW OF BUSINESS ETHICS.

1. The Importance of Business Ethics.

2. Stakeholder Relationships, Social Responsibility, and Corporate Governance.

Part II: ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS.

3. Emerging Business Ethics Issues.

4. The Institutionalization of Business Ethics.

Part III: THE DECISION-MAKING PROCESS.

5. Ethical Decision Making.

6. Individual Factors: Moral Philosophies and Values.

7. Organizational Factors: The Role of Ethical Culture and Relationships.

Part IV: IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY.

8. Developing an Effective Ethics Program.

9. Managing and Controlling Ethics Programs.

10. Globalization of Ethical Decision Making.

11. Ethical Leadership.

12. Sustainability: Ethical and Social Responsibility Dimensions

Part V: CASES.

 1: The Volkswagen Scandal: An Admission to Emission Fraud.

2: Uber Hits a Bump in the Road.

3: Wells Fargo: The Stage Coach Went Out of Control.

4: POM Wonderful: Crazy Healthy!

5: Monsanto: A Growing Controversy.

6: Starbucks Venti Social Responsibility and Brand Strategy.

7: Walmart Juggles Risks and Rewards.

8: New Belgium Brewing: Crafting a Fresh Social Responsibility and Sustainability Initiative.

9: The NCAA Has Many Balls in the Air.

10: Google: The Quest to Balance Privacy with Profit.

11: Zappos: Taking Steps towards Maximizing Stakeholder Satisfaction.

12: Lululemon: Turning Lemons into Lemonade.

13: Insider Trading at the Galleon Group.

14: Whole Foods: 365 Degrees of Commitment to Stakeholders.

15: Apple Maintains Strong Ethical Roots.

16: PepsiCo: Poised to Deal with the Next Generation.

17: Fraud in Dixon, IL: All the Queens Horses Could Not Save Her.

18: Herbalife Reborn.

19: CVS: “Fired Up” about Social Responsibility.

20: Enron: Not Accounting for the Future.